Pension Processing Timelines

Action to be TakenResponsibilityTimeline
SSB will send a notification of a list of officers who are scheduled to retire in six months on a monthly basis to Ministries /Provinces/DistrictsSalary Service Bureau(SSB)Monthly
The Ministry will send a letter to the Officer concerned informing the member on the date of retirementMinistry4 Months Before Retirement
The Human Resources Department in the Ministries are required to initiate pension application process three months before a member retires from the service and give appropriate application formsMinistry/Head of department3 Months Before Retirement
The Human Resources Department in the Ministries should ensure that pension application forms with all the required attachments are submitted to the Pensions Department no later than two months before the retirement of the member.Ministry /Head of Department2 Months before Retirement
Salary Service Bureau and other paying Offices should submit TBs a month before the retirement dateSSB/Paying Offices1 Month Before Retirement
Payment of pension will be processed and paid the month following retirement.Pensions Department1 Month After Retirement
Death of a Serving Member
Human Resources Department should notify the death of a serving member to SSB within a monthMinistry / Head of DepartmentWithin 1 Month
Submit the application within 2 months of the death of a member to Pensions DepartmentMinistry/ Head of DepartmentWithin 2 Month
Resignations
Ministries / Departments should send termination Advice within 2 weeks of notificationHead of DepartmentWithin 2 weeks
Ministries /Departments to submit applications/documents to Pensions Department within 2 weeks from date of notification of resignationMinistry/ Head of DepartmentWithin 2 weeks